Hey! Just wanna say thank you so much for today! She’s settled and happy and it’s an emotional week! You’re incredible at what you do xx

Hi Caroline, thank you for today. Everything went smoothly. Natalie was brilliant ensuring my boy travelled safely and comfortably to his new home. She was so very helpful and kind.

Please tell Nat she was amazing in helping get Floss on today and took amazing care of her xx

Mates Rates sent Natalie to transport my two unbroken New Forest ponies. She was so professional, comforting and competent with both the ponies and my nervous self!! They couldn't have been in better hands and I am extremely grateful. My sister-in-law has handled horses all her life and fully agrees with this review. Thank you!

Would not want anyone else to transport animals for me! Caroline and the team are just fab, always go above and beyond for me and my many animals. If we can’t go with, they are more than happy to load for us and we never have to worry about a thing! They handle the horses so well and care the job being done to a high standard along with the comfort of all animals in their care.

If you need transporters then these guys are the one!

Just a short note to thank you and Lucy for getting Finn to and from his appointment at Cinder Hill - it all went very smoothly and we couldn't have managed it without your help.

Just a little msg to say a massive thank you for getting Clandon to ours safely, will definitely recommend you and use you again if the needs arise. Amazing service, superb box and you guys were lovely x

Hi, quick message to say thank you to the lady who drove my horse today - she was really kind to me when I was in bits over my horse leaving - she made it a little bit easier with her kindness.

I've used Mates Rates for a few journeys and a practise loading session for a young horse. Besides being really lovely people, their dedication to providing a safe transport is second to none.

They truly understand the sensitive nature of the horses and are knowledgeable, calm horsepersons.

It's not just about getting from point A to point B - they do everything possible to provide a comfortable, positive safe journey.

Just the biggest thank you to you both. You made a big move effortlessly for my ponies and I am so grateful for the care that you took transporting them xx

Hi Caroline, massive thanks for today. Natalie was great and drove like a champ. She was so careful and really looked after my boy who was quite fidgety when on board. He loaded perfectly, but didn’t travel amazingly. She did a stellar job and I was really impressed. Thanks so much again xx

Seriously impressive horse skills guys. Done with care and understanding 👍

I just wanted to say a MASSIVE THANK YOU to you guys for today. Both of you were so supportive, professional, courteous and thoughtful. My ponies had the best 5 star treatment, as did we (that coffee was VERY much appreciated) I am singing your praises to EVERYONE, and will be HIGHLY recommending you!!!

I would 100% recommend Mates Rates Horse Transport. I was very worried about travelling my large gelding sedated as he's an anxious traveller and they reassured me throughout the whole process. The box was beautiful and such careful and kind driving. I will definitely use them again!

Hello, just wanted to say a massive thank you for transporting Buzz today 😊 Such a fantastic professional service and I would recommend to anyone. Wish you botha a safe journey home. Take case x

A very belated thank you so much for your excellent service on Thursday. Louis and I couldn't have wished for a better recovery. Much appreciated.

Just to say I couldn't have asked for a more helpful, lovely person than Saffi today. She was super helpful and just lovely to have around when I was quite stressed about my dressage outing. Please send a massive thanks.

I just wanted to say thank you so much for your help transporting Harry on Thursday. I'm sorry he was so bad to travel, but I'm grateful for the care you took over ensuring that he go there are safely as possible.

I followed you nearly the whole way and you gave him a great ride and I appreciate you calmness, care and understanding!

OMG!!! Thank you guys so so much... I could cry... it's been such an emotional journey 🥰

Thank you so so much to Caroline for collecting and taking care of our new pony. I would highly recommend you to anyone looking to transport their equine friend. You have been so helpful, friendly, very supportive and very professional. You replied very quickly to all messages and kept me informed and up to date with the transition process.

We were so pleased to see you arrive with our new pony looking so calm and happy in his new home. Thank you again for making what3 had been a bit of a stressful couple of days an extremely smooth journey home and in the safest possible hands. I wouldn’t use use anyone else and will be recommending you to all my horse friends 😊

Thank you so much for looking after him. You and Justin were amazing. I can't thank you enough xxxx

Thanks Natalie. You were so lovely this morning. An emotional time. Well done for loading her so well. The yard have messaged me too, so it is lovely to know she is fine and travelled so well. Thanks again. Very best Henri

Thank you so much for today, Natalie was so amazing and such a lovely person! x

Just a note to say thank you to Natalie for being such a professional today taking Penumbra. Pen only took 5 mins to load and Natalie gave us the perfect space and quiet encouragement to help. I would absolutely recommend to anyone wishing to transport their horse in future.

I literally cannot give this transport company enough stars! Caroline went above and beyond to help my sister and her horse when she was stranded with no transport!! I wouldn't have anyone else transport mine or my sister's horse!! Thank you xx

I trust Saffi, she's lovely, will definitely keep you in mind to maybe treat Rio for a day out.

Saffi made me feel very calm and relaxed x

I just wanted to give you both a really massive thank you! I really appreciate you both today

Thank you so much for today, my granddaughter is over the moon Ronnie is now settled in his stable for the evening - we are so grateful for your help, we would definitely recommend you x